FAQs & Policies
frequently asked questions
Do I have to be a member to visit Well House?
No, you don’t have to be a member! We have memberships, packages, and drop in rates for our services. Members do receive special perks like discounts on retail, additional services, and member only events/special offers.
Are you by appointment only?
While appointments are encouraged so we can have your suite ready upon arrival, you are welcome to stop by without an appointment! We cannot guarantee that all our rooms won’t be occupied but we are happy to squeeze you in if we can! You can always call us to check before you stop by. We are currently by appointment only starting at 4pm.
Who shouldn’t sweat?
Contraindications include: Current fever, infection or injury, cardiovascular conditions, pregnant or breastfeeding, a pacemaker, history of dizziness, fainting spells, heat sensitivity, narcolepsy or seizures, and bleeding disorders
We always recommend checking with your primary physician if you have any questions or concerns regarding sauna use.
How many times a day can I use the sauna and cold plunge?
All you need is one sauna and/or cold plunge session per day, so we have a one session per day limit.
How long will my session last?
Sauna sessions last up to 40 minutes but you get 50 minutes in your private suite so you can cool down. Cold plunge sessions are 20 minutes since you only need a few minutes in the cold water! Our contrast therapy session is a full hour.
Do you provide towels?
Of course we do! We even provide chilled eucalyptus towels to cool you down post sauna.
Do you have a shower?
We do have a shower! It is actually best to wait to shower until around 30 minutes after your sauna session to allow full detox and for your pores to close completely, but it is there if you need to freshen up before you leave Well House. We do require a rinse off in the shower post sauna if you are planning to jump in the cold plunge afterwards.
Can I bring a friend?
Of course! Our oversized saunas can accommodate more than one person so you are more than welcome to bring a friend. There is a fee to bring a friend but members can add another person to their sauna session for a discounted rate.
What do I wear to sauna and cold plunge?
Our dress code is a bathing suit, any time you are using the cold plunge. If you are only using the sauna, the choice is yours! The suites are private so you can feel comfortable in whatever you decide is best. Some people wear workout gear, loose fitting clothing, or a bathing suit.